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Over 1300 ports available |
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Shared hosted environment - no capital expense for CPE |
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Branching - the answer to one question can determine the following questions |
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Inbound call answering - surveys, order entry, clinical trial |
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Outbound calling, dialing, autodialing - voice blast with or without customer interaction |
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Customized reporting and exports |
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Call recording and Logging - both single and dual channel |
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Call transfer - to another application or external |
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Multi-lingual speech recognition or Touch-Tone (DTMF) interaction |
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Text To Speech (TTS) |
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ANI capture |
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Dialed Number Identification Service (DNIS) routing |
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Database access and integration - local and/or remote |
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Data and voice capture storage |
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Professional Prompt recording editing and call flow design |
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Launch new applications without downing system |
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