IVR Concepts is a premier vendor of world-class Interactive Voice Response (IVR) hosted telecom solutions. From simple voice blasts to the latest in VoiceXML applications, we can service your needs.

The hosted services we offer enable our clients to automate call processing by use of IVR self-service applications and programs for transaction processing. You too can recognize the cost savings and service benefits of outsourcing these tasks. Telephone applications can be handled by our turnkey hosted IVR applications, such as ImMediaPoll, by custom application designed specifically for your needs, or by your own in-house developed VoiceXML code.

IVR Concepts' cutting edge platform and the practical experience offered by our professional services group will help you to quickly provide caller friendly, automated self-service applications. These applications can help to enhance brand image, reduce costs, handle higher call volumes, extend office hours, improve service, maintain current customers, win new customers and expand customer relationships - all with no capital expense!

Our state of the art facility has all the resources needed to service and support world-class speech recognition and touch-tone IVR services. These resources include redundant hardware and software, long distance carrier connectivity, speech recognition, and text to speech. We offer hosted service bureau solutions based on the latest carrier grade, field proven Voxpilot VoiceXML automated speech recognition (ASR) platforms, text-to-speech (TTS) as well as low-cost, highly efficient touch-tone (DTMF) technologies.

Let our experienced staff assist you in the design and deployment of touch-tone and speech recognition IVR applications.