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| Voting results in a television talent search for best vocalist... |
Major market television station needs results that can be aired live.
Solution |
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| Clinical Research Drug Trial... |
Clinical Research Organization (CRO) needed to conduct a clinical trial and report to pharmaceutical company and FDA.
Solution |
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| TV Ministry... |
Live agents unable to keep pace with high call spikes.
Solution |
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| High Volume Customer Service Outbound Dialing... |
Pre-service reminder call
Solution |
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| Large volume customer service satisfaction surveys... |
Automated customer feedback was needed to a large home service company.
Solution |
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| An international manufacturer needs to provide a 24x7 customer support and referral service. |
An international manufacturer of small engines needed a way to provide technical and other types of support to it's customers in a cost-effective manner.
Solution |
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Human factors analysis |
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Best practices consulting |
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Application scripting |
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Call design and flow |
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Benchmark testing |
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Customized applications for
verticals such as
Retail,
Call Center, Finance,
Hospitality, Travel,
Catalog, etc. |
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Data center co-location |
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Professional voice talent |
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